Local Cobbler Bangs-Out Stellar Customer Service

I don’t post a lot of stuff on Facebook: usually a special occasion, picture or experience.

A few months back I shared a story about a memorable experience I had, and always have with a local shoe cobbler.

The cool part of my share is that ton’s of fb friends commented on the same “warm and fuzzies” when they walked into the store proving once again it doesn’t matter what or to whom you’re selling…people love to be treated special and notice the effort!

Here’s my original fb post:

“Most of the time we make others aware of negative service/product experiences. I wanted to share a positive review of a local shoe repair store I’ve been using for years, Sunset Cobblers. Every time I walk in the guy at the counter (don’t know his name), is pleasant and friendly. He often suggests repairs with a cheaper solution or no charge at all. They usually play opera music in the background and regardless of the amount of customers on line, he always gives adequate time and attention to everyone. Would be nice to patronize more small businesses with personalized service and, when we do, spread the word!”

Why am I blabbing on about my local cobbler?

Because the “theme” of great service should play a major part in just about any service related interview!

When interacting with candidates ask yourself does this person make me feel at ease, is he/she positive, relaxed. Does this candidate give yu the “warm and fuzzies” or “hebee jeebies”? In other words, can this candidate bang-out great customer service?

Whether your hiring an independent golf rep or club manager, the candidate needs to demonstrate a “Cobbler-like” skill set.

If you’re not feeling it during the interview…move on…don’t settle!

Find “Cobbler-like” golf candidates by posting your ad at https://www.golfsurfin.com/rates.